Privacy Policy
operates a mobile car battery replacement and roadside assistance service in Sharjah. We provide fast, on‑site battery testing, jump‑starts, and replacements, typically reaching our customers within 20 minutes and offering genuine batteries from trusted brands. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, contact us, or use our services.
2. Information We Collect
We collect personal information in several ways:
Information you provide directly: when you call us, fill out an online form, book an appointment, or send us an email or WhatsApp message, we may collect your name, phone number, email address, vehicle details, and any additional information you provide. This allows us to schedule service, determine the correct battery, and contact you.
Technical and usage information: our website may automatically collect certain technical details (such as your IP address, browser type, device identifiers, and pages visited) through cookies or similar technologies. This helps us understand how visitors interact with our site and improve its functionality.
Location information: because our service is mobile, we may collect or infer your location (e.g., from your booking request) so we can dispatch a technician to you.
3. How We Use Your Information
We use your personal information to:
Provide and manage our battery replacement, jump‑start, and roadside assistance services.
Communicate with you about appointments, questions, or feedback.
Recommend the right battery for your vehicle and ensure the service reaches you quickly.
Improve our website, services, and customer experience;
Comply with legal obligations or protect our rights.
We do not sell or rent your personal data to third parties. We may share your information with trusted partners (e.g., technicians or logistics providers) solely to deliver the services you request.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to remember preferences, analyze traffic, and enhance the user experience. You can choose to disable cookies through your browser settings; however, doing so may impact certain website functions.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal information;
Object to or restrict certain processing;
Withdraw consent if processing is based on consent;
Lodge a complaint with a relevant supervisory authority.
To exercise any of these rights, please contact us using the details below.
8. Third‑Party Links
Our website may contain links to other websites (such as battery brands or service partners). We are not responsible for the privacy practices or content of these third‑party sites. We encourage you to review their policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Last Updated” date. Continued use of our services after any changes means you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data‑protection rights, please contact us:
Phone/WhatsApp: +971 56 222 4828
By using our website or services, you agree to the terms of this Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
Brands we serve
